Terms & Conditions

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COVID19 UPDATE -

All orders are processed safely and in keeping with the government guidelines.

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We’re a friendly bunch here at TSW and we will always do our best to make sure that you’re happy. If you’re curious about the finer details of our business (a.k.a. our terms and conditions) you’re in the right place – all of our legal bits and pieces are below.

 

GET IN TOUCH -

We're a family run business based in the heart of Cleethorpes and whether you’d like to place an order or want to ask us something, we’re here to help from 9am until 5pm Monday to Saturday - 11am until 4pm Sunday's.

 

Email us: info@tswcleethorpes.co.uk

Call us: 01427 200456

 

PAYMENT INFORMATION -

We gladly accept payments via PayPal, Visa, Visa Electron, MasterCard and Maestro via our secure website.

 

All items are sold in Pounds Sterling (GBP), though we happily accept credit card payments from all over the world.

 

WAYS TO SHOP WITH US -

In Store - Call in to see us at 13 St Peters Avenue in Cleethorpes, DN35 8HQ

 

Order Over The Phone - simply call us on 01472 200456

 

Shop Online - Who doesn't love a little online shopping? We're constantly updating with all of our latest arrivals.. but our stock is limited so don't miss out! 

 

Click+Collect - Such an easy way to shop with us, once you've chosen your items just proceed to checkout and select the Click+Collect option, we aim to have all Click+Collect orders ready to be collected in store same day unless ordered after 4pm, but we will notify you by email once your order is ready to be collected.

 

 

COMPLAINTS

We welcome and learn from feedback, comments and complaints so please call us on 01472 200456 – We are more than happy to help. If you prefer, please email info@tswcleethorpes.co.uk or write to us at:

 

TSW

13 St Peters Avenue

Cleethorpes

N.E.Lincolnshire

DN35 8HQ

 

ORDERS AND CONTRACT INFORMATION

Your order is accepted and a contract is formed between TSW and you only when we dispatch the item(s) you have ordered.

A contract is not formed at the point when payment has been taken by TSW, or at the point when you receive an email from TSW acknowledging receipt of your order.

Until the item(s) are dispatched, the order may not be accepted by TSW or may be cancelled by you.

 

CHANGES TO TERMS & CONDITIONS

We reserve the right to alter these Terms & Conditions at any time. However, this right shall not affect the existing Terms & Conditions accepted upon making your purchase.